Security at eyesotope.com

Our Commitment to Security

At eyesotope.com, security is not an afterthought—it's fundamental to everything we do. We understand that your farm data is sensitive and critical to your business operations. That's why we've implemented comprehensive security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

This page outlines our security practices, infrastructure, and commitment to keeping your data safe. We continuously monitor emerging threats and update our security protocols to stay ahead of potential risks.

1. Data Encryption

1.1 Encryption in Transit

All data transmitted between your devices and eyesotope.com servers is encrypted using industry-standard Transport Layer Security (TLS) 1.3 protocol. This ensures that:

• Your login credentials are protected during authentication
• Farm data uploaded to the platform is encrypted during transmission
• API communications are secured end-to-end
• Third-party integrations use encrypted connections
• All web traffic is served over HTTPS with strong cipher suites

1.2 Encryption at Rest

Your data stored on eyesotope.com servers is encrypted at rest using AES-256 encryption, one of the strongest encryption standards available. This includes:

• Database records containing farm operations data
• Uploaded files, images, and documents
• User profile information and account details
• Backup files and archive data
• System logs and audit trails

1.3 Encryption Key Management

We use industry-leading key management practices to protect encryption keys:

• Keys are stored in secure, hardware-protected key management systems
• Regular key rotation policies are enforced
• Encryption keys are never stored alongside encrypted data
• Multi-factor authentication required for key access

2. Access Controls and Authentication

2.1 Multi-Factor Authentication (MFA)

eyesotope.com supports multi-factor authentication to add an extra layer of security to your account:

• Time-based One-Time Passwords (TOTP) via authenticator apps
• SMS-based verification codes
• Email-based authentication codes
• Hardware security key support (FIDO2/WebAuthn)

We strongly recommend enabling MFA for all accounts, and require it for users with administrative privileges.

2.2 Password Security

To protect your account, eyesotope.com implements strict password requirements:

• Minimum password length of 12 characters
• Complexity requirements (uppercase, lowercase, numbers, special characters)
• Password strength indicators during account creation
• Protection against common and compromised passwords
• Passwords are hashed using bcrypt with strong salt values
• Passwords are never stored in plain text
• Regular password expiration reminders for enhanced security

2.3 Role-Based Access Control (RBAC)

eyesotope.com implements granular role-based access controls to ensure users only have access to data and features they need:

• Customizable user roles and permissions
• Team member access levels (owner, admin, manager, viewer, etc.)
• Field-level and feature-level permission controls
• Audit logs for all permission changes
• Principle of least privilege enforced throughout the platform

2.4 Session Management

We implement secure session management practices:

• Automatic session timeout after periods of inactivity
• Secure session token generation and storage
• Ability to view and revoke active sessions
• Prevention of session hijacking and fixation attacks
• Single sign-out across all devices

3. Infrastructure Security

3.1 Cloud Infrastructure

eyesotope.com is hosted on enterprise-grade cloud infrastructure with industry-leading security certifications:

• SOC 2 Type II certified cloud providers
• ISO 27001 compliant data centers
• Geographically distributed infrastructure for redundancy
• Physical security controls at all data center locations
• 24/7 monitoring and incident response capabilities

3.2 Network Security

Our network infrastructure includes multiple layers of security:

• Web Application Firewall (WAF) to protect against common attacks
• DDoS protection and mitigation services
• Intrusion Detection and Prevention Systems (IDS/IPS)
• Network segmentation and isolation
• Regular network vulnerability assessments
• VPN access for internal administrative functions

3.3 Database Security

Your farm data is protected by multiple database security measures:

• Dedicated database instances with access restrictions
• Encrypted database connections
• Regular automated backups with encryption
• Point-in-time recovery capabilities
• Database activity monitoring and auditing
• Protection against SQL injection and other database attacks

3.4 Application Security

eyesotope.com follows secure development practices:

• Regular security code reviews
• Automated vulnerability scanning in CI/CD pipeline
• Dependency scanning for known vulnerabilities
• Input validation and sanitization
• Protection against OWASP Top 10 vulnerabilities
• Secure API design and implementation

4. Monitoring and Threat Detection

4.1 24/7 Security Monitoring

eyesotope.com employs round-the-clock security monitoring:

• Real-time threat detection and alerting
• Automated anomaly detection using machine learning
• Security Information and Event Management (SIEM) systems
• Log aggregation and analysis
• Performance and availability monitoring

4.2 Intrusion Detection

We actively monitor for suspicious activities:

• Failed login attempt tracking and account lockout
• Unusual access pattern detection
• Geographic anomaly detection
• Brute force attack prevention
• Automated blocking of malicious IP addresses

4.3 Audit Logging

Comprehensive audit trails are maintained for accountability:

• User authentication and access logs
• Data modification and deletion logs
• Administrative action logs
• API access logs
• System configuration change logs
• Tamper-proof log storage for compliance

5. Data Protection and Backup

5.1 Automated Backups

Your data is continuously backed up to prevent loss:

• Daily automated backups of all farm data
• Continuous incremental backups for critical data
• Multiple backup copies stored in geographically diverse locations
• Encrypted backup storage
• Regular backup restoration testing
• 30-day backup retention for standard accounts

5.2 Disaster Recovery

eyesotope.com maintains comprehensive disaster recovery plans:

• Business continuity procedures documented and tested
• Redundant infrastructure for high availability
• Failover capabilities to alternative data centers
• Recovery Time Objective (RTO) of 4 hours
• Recovery Point Objective (RPO) of 1 hour
• Regular disaster recovery drills

5.3 Data Retention and Deletion

We handle data retention and deletion securely:

• Configurable data retention policies
• Secure data deletion when accounts are closed
• Cryptographic erasure for sensitive data
• Compliance with data retention regulations
• Data export capabilities before deletion

6. Compliance and Certifications

6.1 Security Standards

eyesotope.com adheres to recognized security frameworks:

• SOC 2 Type II compliance (in progress)
• ISO/IEC 27001 information security standards
• OWASP secure coding practices
• CIS (Center for Internet Security) benchmarks
• NIST Cybersecurity Framework alignment

6.2 Privacy Regulations

We comply with major privacy regulations:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Health Insurance Portability and Accountability Act (HIPAA) - where applicable
• Agricultural data privacy best practices

6.3 Regular Audits

eyesotope.com undergoes regular security assessments:

• Annual third-party security audits
• Quarterly internal security reviews
• Continuous compliance monitoring
• Penetration testing by certified security professionals
• Vulnerability assessments and remediation

7. Incident Response

7.1 Security Incident Management

eyesotope.com has established procedures for handling security incidents:

• Dedicated security incident response team
• 24/7 incident monitoring and alerting
• Documented incident response playbooks
• Root cause analysis for all incidents
• Post-incident review and improvement processes

7.2 Breach Notification

In the unlikely event of a data breach, eyesotope.com commits to:

• Immediate investigation and containment
• Notification to affected users within 72 hours
• Transparent communication about the incident
• Compliance with all breach notification regulations
• Remediation steps to prevent future incidents
• Offering of identity protection services when appropriate

7.3 Reporting Security Issues

We encourage responsible disclosure of security vulnerabilities. If you discover a security issue:

• Email us immediately at security@eyesotope.com
• Provide detailed information about the vulnerability
• Allow us reasonable time to address the issue
• Do not exploit the vulnerability or access user data

We appreciate the security research community and maintain a responsible disclosure program.

8. Employee Security Practices

8.1 Background Checks

All eyesotope.com employees with access to customer data undergo:

• Comprehensive background checks
• Reference verification
• Non-disclosure agreement signing

8.2 Security Training

Our team receives ongoing security education:

• Mandatory security awareness training for all employees
• Regular phishing simulation exercises
• Secure coding training for developers
• Annual security refresher courses
• Incident response training and drills

8.3 Access Restrictions

Employee access to data is strictly controlled:

• Principle of least privilege enforced
• Just-in-time access provisioning
• Regular access reviews and revocations
• Immediate access removal upon termination
• Audit logging of all employee access

9. Third-Party Security

9.1 Vendor Management

eyesotope.com carefully evaluates third-party vendors:

• Security assessments before vendor onboarding
• Data Processing Agreements (DPAs) with all vendors
• Regular vendor security reviews
• Compliance verification for critical vendors
• Contractual security requirements

9.2 API Security

Third-party integrations are secured through:

• API key authentication and authorization
• OAuth 2.0 for secure authorization
• Rate limiting to prevent abuse
• API activity monitoring and logging
• Scope-limited permissions

10. Your Role in Security

While eyesotope.com implements robust security measures, your participation is essential. Here's how you can help protect your account:

10.1 Account Security Tips

• Use a strong, unique password for your eyesotope.com account
• Enable multi-factor authentication (MFA)
• Never share your password with anyone
• Log out when using shared or public computers
• Keep your email account secure (it's used for password resets)
• Regularly review your account activity
• Report suspicious activity immediately

10.2 Device Security

• Keep your devices updated with latest security patches
• Use antivirus/anti-malware software
• Secure your devices with passwords or biometrics
• Be cautious on public Wi-Fi networks
• Only download the official eyesotope.com mobile app

10.3 Phishing Awareness

• Be wary of emails asking for your password or sensitive information
• Verify the sender's email address carefully
• eyesotope.com will never ask for your password via email
• Check URLs before clicking links
• Report suspicious emails to security@eyesotope.com

11. Continuous Improvement

Security is an ongoing process, not a destination. eyesotope.com is committed to:

• Regularly updating our security infrastructure and practices
• Staying informed about emerging threats and vulnerabilities
• Investing in advanced security technologies
• Participating in security community initiatives
• Seeking feedback from security researchers
• Continuously training our team on security best practices

We update this Security page regularly to reflect our latest security practices. Major changes will be communicated to all users.

12. Security Contact Information

For security-related questions, concerns, or to report vulnerabilities:

For urgent security matters, please mark your email as "URGENT SECURITY ISSUE" in the subject line. We will acknowledge receipt within 24 hours and provide regular updates.